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Status Needs more votes
Workspace SRM
Created by Guest
Created on Aug 22, 2024

Request for go back Button or to be able to use the Escape key to go back to work order header

Received a request from an operator on if there is a way to go back or to be able to use the Escape key to go back to the work order header? At this time there is nothing in pace? The request is to have a button added to depress allowing to get to the header of the work order ...rather then closing the work order completely to re-inquire through change. The request if for the esc button to work or a popup similar to when an operator has gone to the totals page of the contract but then realized they would like to go back to the header or details page to fix or update data - A popup of options appears - please see the screen shot for this:

How often would this idea be used? Daily
How much time would you save when the idea is implemented? It would save minutes of work
How many people at your company would benefit from this idea? Everyone
What problem is your idea trying to solve?

Save our operators frustration and time - it is extremely time consuming when an operator has spent time creating a work order - where once they moved onto the details but then realized they would need to go back to the work order header to review and/or update date - now they have to complete the work order remember to print it or jot down the work order number to re-inquire on it through change to fix anything - when all other documents in SRM allow for one to go back to the header using esc or a select popup option is available doesn't make sense that the work order module does not allow for this?!?!

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  • Admin
    John Hellens
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    Aug 26, 2024

    he idea has been reviewed by the Product Team, and may be considered for the roadmap. In the meantime it will remain in this status so other customers can vote and discuss the idea here. Votes and engagement around the ideas are data points the product team uses when prioritizing the product roadmap.