To track the date that a workorder is closed, to enable performance measures around how long a workorder is left open.
We would like to track how long a workorder is left open, to ensure that we are responding to issues efficiently. To do this we need to know when a workorder is closed. Currently (According to support), "... there is no direct way or even a workaround to provide this information as it's simply not a data point that's logged.".
| How often would this idea be used? | Weekly |
| How much time would you save when the idea is implemented? | We cannot operate without it |
| How many people at your company would benefit from this idea? | A Team or Group of People(5-25) |
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What problem is your idea trying to solve?
The current inability to identify where there are performance issues. |
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Texada does have an invoiced date. Will that meet the need? The invoiced date is included in the Work order detail report.