RELATED IDEAS
Add, change or delete Services within Tickets
Our schedulers need the ability to add, change and or delete services prior to closing delivery and pick up tickets. This is the area we use to charge our customers transport charges to and from site so the ability of doing prior to closing a ticket would alleviate the extra time in having to go into SRM and go through the entire contract to update the services on contract.
| How often would this idea be used? | Daily |
| How much time would you save when the idea is implemented? | It would save hours of work |
| How many people at your company would benefit from this idea? | A Team or Group of People(5-25) |
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What problem is your idea trying to solve?
The process of adding, changing and or deleting services should be able to be updated within the ticket scheduling module of Texada Web by the schedulers prior to closing the tickets. |
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Thank you for your patience @Guest and for bringing this idea to our attention. We understand how important this feature is for your operations.
This enhancement can significantly streamline the process and save time by reducing the need to navigate through the entire SRM contract.
The idea has been reviewed by the Product Team and may be considered for the roadmap. In the meantime, it will remain in this status so other customers can vote and discuss the idea here. Votes and engagement around the idea are data points the product team uses when prioritizing the product roadmap.
I need some-one to review and comment on this as it has been 5 months now so how long do we need to wait for a response.