After a pick up ticket has been created and was assigned with the incorrect location for the equipment to be returned the scheduler should have the ability to change the location of the pickup ticket prior to assigning to a driver so when the ticket is closed the equipment is transferred to the location the ticket is closed off at
How often would this idea be used? | Daily |
How much time would you save when the idea is implemented? | It would save hours of work |
How many people at your company would benefit from this idea? | A Team or Group of People(5-25) |
What problem is your idea trying to solve?
cancelling and recreating items which is double handling |
Hi,
I need a little more explanation on why it will not be implemented. Yes I am aware you can change the origin address however you do not have the ability to change the location. We have drivers that that cover across 3 locations. So even though we may change the original or destination address it does not change the location so when completed it will transfer the equipment back into the location which may have been incorrect.
In web you can update the origin address and location will be updated on the return