Mobile Mechanics also need a visual overview of outstanding service recommendations that have been flagged against an asset in SRM that has been managed/and or added by an SRM administrator.
Mythily Sureshkanan
about 1 year ago
in Texada Mobile
1
Planned - to be scheduled
Managing drivers schedules for tickets not completed yesterday
The schedule view in Texada Web focuses on the current day. Deliveries and pickups that were not completed the day prior can be missed.
Making overdue tickets from previous days visible in the schedule view to highlight passed due work would aler...
John Hellens
8 months ago
in Texada Web
3
Needs more votes
Hi-Reach has requested that we add the sales rep field from a contract to logistics tickets. This would help drivers know who to contact if the customer is not at the site when making a delivery or picking up equipment.
Mythily Sureshkanan
about 2 months ago
in Texada Mobile
0
Needs more votes
When you manually create a works order within Web and realise a mistake and need to delete the entire works order there should be a delete button available. At the moment you have to go back into SRM to delete a works order that was incorrectly cr...
Donna Smith-Hill
about 2 months ago
in Texada Web
1
Needs more votes
Form emailed after completion of WO is unusable as it includes the costs of parts/labour recorded by the mechanic, which are not necessarily the amounts the end customer gets billed. The current format of the Work Order Completion Receipt includes...
Mythily Sureshkanan
about 1 year ago
in Texada Mobile
2
Planned - to be scheduled
Ability to set size of column within ticket schedule
The width of the columns should be able to be saved according to inidividual or company requirements. This can ensure the user can see the pick up address and delivery address in full. This will allow at a glance to see the suburbs to ensure alloc...
Donna Smith-Hill
8 months ago
in Texada Web
1
Needs more votes
Texada Pay: Card capture consent & authorization form
When we are capturing cards on file for future use, it would be helpful to have an integrated solution where customers could acknowlegde the terms of use for capturing card on file for future use and stored in a safe way,