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Delivery & Pickup Exception

An example of an exception, the contract has 10 Hoses, the delivery ticket has 10 hoses to deliver, once onsite the customer only wants 8, 2 are coming back. Current work flow is to confirm the 8. The ticket is flagged. The dispatcher closes the t...
Alex Kress about 1 year ago in Texada Mobile 0 Needs more votes

Ability to disable the map in the tickets area

We find the map useless and shows incorrect information. Want the ability to disable as 1 takes up to much room and as is not utilised is frustrating to have to hide constantly during the course of the day.
Donna Smith-Hill about 1 year ago in Texada Web 1 Needs more votes

Dimensions of equipment to appear on the delivery, Pick up and task window

Part of the National Heavey vehicle regulations within Australia is that we muse ensure we schedule equipment weights according the the truck size. If we don't know the truck being used we are to probide the measurements. The drivers are then resp...
Donna Smith-Hill about 1 year ago in Texada Web 1 Needs more votes

The user is able to check an available only view in the asset list

today sometimes double selection required to get to the desired view. This is a side effect of displaying both the user and document statuses. This idea is to add a hotkey in web for available only - which would display all assets not on a docum...
John Hellens about 1 year ago in Texada Web 1 Needs more votes

Contracts, allow me to access the menu for each item without clicking edit first.

Forcing the user to click the "Edit" button so they can access the menu for the detail line to perform an exchange, Off Rent, etc... is cumbersome. It would make sense if the user clicks this menu and execute and action the system would make the c...
Alex Kress about 1 year ago in Texada Web 0 Planned - to be scheduled

Change how alternate descriptions are handled

Currently if a customer is set to use the alternate language and the alternate language description is not populated, nothing prints on customer documents In the event the event the alternate language is blank use the standard description Add a pa...
Guest about 1 year ago in SRM 0 Planned - to be scheduled

Tickets should reflect actual time completed

When needing to know when tickets were completed either from a customer enquiry or verification due to disputes the tickets should show when the driver actually completed or time allocated when closing ticket if done by external contractors
Donna Smith-Hill about 1 year ago in Texada Web 0 Needs more votes

Should have the ability from a security level so various staff do not have access to see what is paid for rental items.

What a company pays for assets (rental items) should not be seen at various levels for security purposes. This will eliminate should staff move on to take this information with them.
Donna Smith-Hill about 1 year ago in Texada Web 0 Needs more votes

Enable ChatGPT or Other AI to generate specifications for Product in Gateway

Provide an AI to build a better specification and even locate images on products to create the record in Gateway.
Alex Kress over 1 year ago in GateWay 0 Needs clarification

Create a function to have "All Email Types" default to ticked.

This is in regards to the "All Email Types" box that appears at the bottom of the "Add cash customer" screen whilst creating a new reservation. It defaults to being unticked and we would like to have the choice to change the default to being ticke...
Amanda Craig over 1 year ago in SRM 0 Needs more votes