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Texada Web

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Show operator in Status Code Change History

Showing the operator allows simplifying follow up with the person who changed the status code, to enforce accountability and behavior change.
Stephen Cavanagh about 2 months ago in Texada Web 1 Needs more votes

Electronic Signature for Work Orders and Work Order Estimates

Texada currently offers an electronic signature feature for rental contracts. This idea is to expand this feature to include Work Orders and Work Order Estimates. At our company, our service department takes in customer equipment to be repaired. I...
Guest 5 months ago in Texada Web 2 Needs more votes

drag and drop assigned tickets

You can drag and drop tickets into drivers and reorganize in order however you can't when not assigned. Would be good to drag and drop unassigned tickets within various sort criteria's based upon company requirements. IE: in our case would be bene...
Donna Smith-Hill about 2 months ago in Texada Web 1 Needs more votes

Managing drivers schedules for tickets not completed yesterday

The schedule view in Texada Web focuses on the current day. Deliveries and pickups that were not completed the day prior can be missed. Making overdue tickets from previous days visible in the schedule view to highlight passed due work would aler...
John Hellens 8 months ago in Texada Web 3 Needs more votes

Ability to delete a works order

When you manually create a works order within Web and realise a mistake and need to delete the entire works order there should be a delete button available. At the moment you have to go back into SRM to delete a works order that was incorrectly cr...
Donna Smith-Hill 2 months ago in Texada Web 1 Needs more votes

Ability to set size of column within ticket schedule

The width of the columns should be able to be saved according to inidividual or company requirements. This can ensure the user can see the pick up address and delivery address in full. This will allow at a glance to see the suburbs to ensure alloc...
Donna Smith-Hill 8 months ago in Texada Web 1 Needs more votes

Users can now select assets only on one document type

Selecting a document status returns other documents the asset is on. When filtering in the asset list view, if the user selects contracts and the asset is on a work order, the document status column shows “C,W”. The desire is to be able to select ...
John Hellens 3 months ago in Texada Web 1 Needs more votes

Prompt for Status code when closing a delivery

Currently status codes are asked for when closing 3rd party deliveries but not internal. It would nice to be able adjust the status code while closing a delivery ticket
John Hellens 3 months ago in Texada Web 1 Needs more votes

Ability to disable the map in the tickets area

We find the map useless and shows incorrect information. Want the ability to disable as 1 takes up to much room and as is not utilised is frustrating to have to hide constantly during the course of the day.
Donna Smith-Hill 4 months ago in Texada Web 1 Needs more votes

Dimensions of equipment to appear on the delivery, Pick up and task window

Part of the National Heavey vehicle regulations within Australia is that we muse ensure we schedule equipment weights according the the truck size. If we don't know the truck being used we are to probide the measurements. The drivers are then resp...
Donna Smith-Hill 4 months ago in Texada Web 1 Needs more votes